Privacy

Table of Contents

This is the Privacy Statement for Switzerland

Thank you for visiting RBS Coutts Bank Limited (“ RBS Coutts”). Your privacy is important to us. To better protect your privacy, we are providing this statement to explain our data collection practices and the choices you can make about the way your data is collected and used by RBS Coutts. Click here for a list of RBS Coutts affiliated business whose sites are governed by this Privacy Statement.

The Data We Collect

Through the RBS Coutts publications, website and other media, you can order publications or subscribe to one of our services. You are able to visit much of this website without providing any personal data. Sometimes, however, we do need your personal data to provide you with the publications and services that you request. The types of personal data that may be collected at these pages and elsewhere include, but are not limited to: name, address, e-mail address, telephone number, fax number, and information about your interests in and use of various publications and services.

We may also collect certain non-personal data when you visit many of our web pages such as the type of browser you are using, the type of operating system you are using and the domain name of your internet service provider. Back to the top

How We Use the Data

We may use the data you provide about yourself to fulfil your requests for our publications and services and to respond to your enquiries.

We sometimes use the non-personal data that we collect to improve the design and content of our publications and website. We may also use the data in the aggregate to analyse site usage, as well as to offer you publications or services.

We will disclose data we maintain when required to do so by law, for example, in response to a court order or a subpoena.

RBS Coutts’ agents and contractors who have access to personal data are required to protect this data in the same manner as this Privacy Statement and may not use this data for any purpose other than to carry out the services they are performing for RBS Coutts

We may transfer your non-personal data to other RBS Coutts offices and/or Group companies for internal management and administrative purposes. Your personal data may also be transferred to other RBS Coutts offices and/or Group companies where necessary for the performance of your requests and/or conclusion of our contractual obligations with you. As a result, your personal data may, in some cases, be seen in more than one country or in countries where data protection legislation is less stringent than in Switzerland.

Although we take appropriate measures to safeguard against unauthorized disclosure of data, we can assure you that the personal data that we collect will never be disclosed in a manner that is inconsistent with this Privacy Statement. Back to the top  

Collection of Data by Third Parties

Our site contains links to other sites whose data practices may be different from ours. You should consult the other sites’ privacy statements as we have no control over data that is submitted to, or collected by these third parties. Back to the top

Cookies

To enhance your experience with our site, many of our web pages may use “cookies”. Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personal data unless you choose to provide this data to us by, for example, registering at our site. However, once you choose to furnish the site with personal data, this data may be linked to the data stored in the cookie.

We may use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our web pages (e.g. recognize you by name when you return to our site) or to offer you products or services.

We may also use small pieces of code called “web beacons” or “clear gifs” to collect anonymous and aggregate advertising metrics, such as counting page views, or responses. These “web beacons” may be used to deliver cookies that conform to our cookie policy. Back to the top

Our Commitment to Security

Strict security procedures are followed in the storage and disclosure of your personal data. When you provide personal data to us on our website we support State-of-the-Art encryption technology, called Secure Sockets or SSL to achieve this. We use the same technology when sending personal data back to your browser.

Please note, however, that data that is transported over an open network, such as the internet or e-mail, may be accessible to anyone. RBS Coutts cannot guarantee the confidentiality of any communication or material transmitted via such open networks. You should remain mindful of the fact that personal data disclosed via an open network is potentially accessible to others and, consequently, can be collected and used by others without your consent. In particular, while individual data packets can be encrypted, the names of the sender and recipient are not. A third party may therefore be able to trace an account relationship or subsequently one that is created. Also, even if both the sender and the recipient are located in the same country, data may be transmitted via such networks to other countries regularly and without controls, including to countries that do not afford the same level of data protection as your country of domicile.

Additionally, your data may be lost in transmission or may be accessed by unauthorized parties. We cannot accept any liability for direct or indirect losses as regards the security of your data, whether personal or otherwise, during its transfer via the internet. Please use other means of communication if you think this is necessary or prudent for security reasons . Back to the top  

Changes to This Statement

This Statement may be changed by RBS Coutts. The revised Statement will be posted on this page so that you are aware of the information we collect, how we use it and under what circumstances we may disclose it. Back to the top

How to Contact Us

If you have any questions or concerns about the RBS Coutts Privacy Statement or its implementation, please contact us by clicking here or at the following address:

RBS Coutts Bank Limited

P.O. Box
8022 Zurich
Switzerland

01.01.2008

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Legal Notice - please read the Legal Notice information before proceeding. Products and Services on this site may not be available for residents of certain nations. Sales restrictions may be applicable. © RBS Coutts Bank Ltd 2007 - Privacy Statement